Supplement Information
Finderra sells food supplements from established brands alongside fitness equipment. This page explains how we describe those products, what the labels mean, and what to do if you are unsure whether a product is right for you.
What a food supplement is
A food supplement is a product taken by mouth that contains vitamins, minerals, herbs, amino acids or other substances, and is intended to add to your diet. It is not a medicine. It is not intended to diagnose, treat, cure or prevent any disease, and it should not be used in place of prescribed medication or medical care.
How we describe supplements
We list what is in the pack: the ingredients, the strength per serving, the number of capsules, tablets or gummies, the format, and any dietary or allergen information we hold. We do not claim that a supplement treats a condition, cures a disease, replaces a medicine, or produces a specific result within a set time.
Where a brand does not print an amount on the front of the pack, our listing says so rather than estimating. The complete supplement facts panel is printed on the product label inside the pack.
Reading the label
- Ingredients and amounts. The panel lists every ingredient and the amount per serving, usually per one or two capsules.
- Suggested use. This is the manufacturer’s direction. Do not exceed it.
- Allergens. Check for statements such as gluten-free, dairy-free or contains soy. Our listings repeat these only where the brand states them.
- Batch and expiry. Both are printed on the pack. Check the expiry date before you start a new bottle.
- Storage. Cool, dry place, away from sunlight and out of reach of children.
Who should check before use
Speak to a pharmacist or doctor before starting a supplement if you are pregnant or breastfeeding, if you take prescription medication, if you have a medical condition, or if you are buying for a child. Some supplements interact with medicines, and some are not suitable during pregnancy.
If you experience an adverse reaction, stop taking the product and seek medical advice. You can also report it to us using the contact details below.
What we do not sell
We do not sell prescription medicines, controlled substances, or products that claim to treat a disease. We do not sell supplements with claims of guaranteed weight loss, sexual performance, or curing a named condition.
Delivery, payment and returns
We deliver across Ghana. In Accra and Tema you can inspect your order before you pay the courier. If a product arrives damaged or is not what you ordered, contact us and we will arrange a replacement or refund. Sealed supplements cannot be returned once opened, for safety reasons.
Contact
Questions about a specific product, its label or its ingredients: contact us here. We would rather answer a question before you buy than after.